We accept multiple payment methods such as Visa, Mastercard, Discover, Apple Pay, PayPal, etc. You can select your preferred method on the payment page and enter the necessary information to complete the transaction.

If you wish to cancel your order, please contact our customer service team immediately and provide your order number along with the reason for cancellation. If the order has not yet been processed, we will cancel it on your behalf. However, if the order has already been shipped, we will be unable to cancel it. In such a case, please contact us after receiving the item to arrange for its return.

Once we confirm that your order payment has been successful, we will process and dispatch your order within 1 – 2 business days. The delivery time for all purchased items will range from 5 to 14 business days, which is subject to your location and the courier service at that moment.

The ideal indoor humidity level is 30% to 50%. This level inhibits the growth of mold and other pests. Generally speaking, people consider relative humidity to be most comfortable between 30% and 60%.

The working principle of a dehumidifier is to draw in humid air from the surrounding environment, condense the moisture out of it, collect the condensed water and drain it out through a hose, and then send the dry air back into the room to help maintain a lower humidity level. Thanks to its function of extracting moisture, professionals can dry specific areas they desire, thus creating a more comfortable living environment, reducing humidity levels and improving indoor air quality.

LGR(Low Grain Refrigerant) stands for Low Grain Refrigerant, this allows the dehumidifier to remove the moisture to a very low level. A “grain” is a unit of measurement for moisture content, and LGR dehumidifiers are capable of reducing the moisture content to a much lower number of grains compared to standard dehumidifiers.
SLGR(Super-Low Grain Refrigerant) is the upgraded version of an LGR providing more as a customer’s needs also arises. This does not mean that one is better than the other. It merely states that at any given condition, there will always be an option to either use an LGR or SLGR. Both types of dehumidifiers are professional grade that will provide you with the best value for money, and even let you save because of their ability to conserve energy.

An air scrubber cleans and filters the air. It captures and removes airborne particles like dust and pollen, and also eliminates odors and harmful gases using filters and absorbent media, reduces mold and bacteria, and it helps improve indoor air circulation by constantly filtering and distributing air.

Before you store the machine in a clean place, be sure to drain it properly. Also, remember not to put it where the temperature is extremely high.

A dehumidifier can safeguard your home against mould and mildew, shield your electronics and wooden possessions from water damage, eliminate musty smells, and enhance the overall comfort of your home.